Who we are
Tucson Hardscapes is a hardscape construction company serving Tucson and the surrounding Pima County communities. This policy explains what information we collect through tucsonhardscapes.com, how we use it, and what choices you have.
Information we collect
Information you give us
When you complete a form on this site, call us, or email us, we collect what you choose to send: your name, phone number, email address, the address or general location of the property, the type of work you are asking about, and anything else you write in a message. If you upload photographs of your property, we collect those too.
Information collected automatically
Like most websites, this one records basic technical information when you visit: your IP address, browser type, device type, the pages you view, how long you spend on them, and the site or search that sent you here. This is used in aggregate to understand how the site is performing.
Cookies and analytics
This site uses cookies and similar technologies for basic functionality and for analytics. You can block or delete cookies through your browser settings, and the site will continue to work, though some things may behave differently.
How we use your information
We use what you send us to respond to your enquiry, to schedule and carry out a site visit, to prepare and send a quote, to carry out work you engage us for, to invoice you, and to keep in touch about a project that is under way.
We use aggregated technical information to improve the website and to understand which pages are useful.
We do not sell your personal information. We do not share it with third parties for their own marketing.
We share information only with service providers who help us operate, such as the platform that hosts this website, our email and phone systems, and any specialist trade partners who need it to do work on your project. Those providers are only given what they need. We will also disclose information where we are legally required to.
SMS and text messaging
If you provide your phone number and agree to be contacted by text, we may send text messages about your enquiry, your quote, or the scheduling of your project.
Consent to receive text messages is not a condition of purchase.
Message and data rates may apply. Message frequency varies and depends on the stage of your project.
You can opt out at any time by replying STOP to any message from us. You will receive a single confirmation and we will not text you again unless you ask us to. Reply HELP for assistance, or contact us using the details at the end of this policy.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Information shared with subcontractors and service providers who support the delivery of our services, such as scheduling or customer service platforms, is limited to that purpose. All other use categories exclude text messaging originator opt in data and consent, and this information will not be shared with any third parties.
Carriers are not liable for delayed or undelivered messages.
How long we keep it
We keep enquiry information for as long as we need it to respond and to complete any work, and after that for as long as we reasonably need it for business records, warranty questions and legal obligations. If you ask us to delete your information and we are not required to keep it, we will.
Your choices
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. You can unsubscribe from any marketing email using the link in the message, and you can opt out of text messages by replying STOP. You can also simply tell us to stop contacting you and we will.
To make any of these requests, use the contact details below.
Security
We take reasonable steps to protect the information you send us. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security, but we do not ask for and do not want sensitive information such as financial account details through the forms on this site.
Children
This site is intended for adults. We do not knowingly collect information from children under 13. If you believe a child has sent us information, contact us and we will delete it.
Changes to this policy
We may update this policy from time to time. When we do, we will change the last updated date at the top of the page. Continuing to use the site after a change means you accept the updated policy.
Contact us
Questions about this policy, or requests about your information, can go to:
Tucson Hardscapes Email: office@tucsonhardscapes.com Phone: (520) 555-0168